Remote and resets
Siri Remote not responding, pairing, and restarting or resetting the box.
- How to reset an Apple TV remotePress and hold the TV/Control Center button and Volume Down together for about 5 seconds, until the Apple TV status light turns off and on. Release, wait 5 to 10 seconds, then press any button. If you do not see "Remote Connected", pair it again by holding Back (Menu on the oldest Siri Remote) and Volume Up, about 3 inches from the Apple TV.
- Apple TV remote not working: fixes that workWork through Apple's order. Pair the remote again, restart it, then check its signal strength and battery under Settings, Remotes and Devices, Remote. If only the volume buttons fail, change Volume Control (an optical soundbar needs TV via IR). Meanwhile, your iPhone's Control Center remote can run the Apple TV.
- How to restart or reset Apple TVTo restart, hold TV and Back (Menu on older remotes) until the status light blinks rapidly, or unplug the Apple TV for five seconds. To factory reset, go to Settings, System, Reset, Reset. That erases everything; "Reset and Update" does the same and installs the latest tvOS.
- Apple TV not working: black screen or won't turn onReseat both ends of the HDMI cable and check the TV is on the right input. Then hold Menu and Volume Down for 5 seconds to make Apple TV cycle through resolutions every 20 seconds. Still black? Connect it straight to the TV (no switch or receiver), turn off Match Content, and unplug the power for 30 seconds.